← Part of NiyuSuite

CRM for small businesses, built into NiyuSuite

NiyuSuite CRM gives small and mid-size businesses lead capture — including Facebook/Instagram lead ads — a full customer ledger, and targeted promotions, without needing a separate CRM subscription.

NiyuSuite Module

CRM

Customers, leads, and promotions in one place.

Lead Capture

Capture leads directly from Facebook and Instagram lead ads, alongside any other inbound enquiries.

Customer Directory & Ledger

A full purchase and interaction history per customer, shared with POS and eCommerce — not a separate database to reconcile.

Targeted Promotions

Assign offers to specific customers or segments, instead of a single blanket discount for everyone.

Lapsed-Customer Win-Back

Quickly identify customers who haven't purchased recently and assign them a targeted offer to bring them back.

Talk to Us Compare to HubSpot/Zoho →
NiyuSuite CRM
Leads Captured Facebook + Instagram Direct into your customer directory
Lead Capture Promotions Customer Ledger

Businesses that want to know and keep their customers

Retail & grocery

Loyalty and repeat-purchase promotions tied to real purchase history.

Pharmacy

Targeted offers around repeat scripts or seasonal health needs.

Restaurants & hospitality

Win back lapsed regulars with a targeted offer instead of a blanket discount.

Service businesses

Capture leads from social ads straight into a customer record you already use for sales.

Common questions

Is there a CRM that includes POS and inventory?

Yes — NiyuSuite CRM shares the same customer and product data as NiyuSuite POS and eCommerce, so lead capture, promotions, and purchase history all live in one system rather than a separate CRM you have to keep in sync manually.

What's a good affordable alternative to HubSpot or Zoho CRM for a small business?

NiyuSuite CRM includes Facebook/Instagram lead capture, a customer directory, and targeted promotions as part of a broader platform that also covers POS, e-commerce, and accounting — worth considering if you'd rather not run a standalone CRM subscription alongside separate sales and accounting tools.

CRM is one part of NiyuSuite

See NiyuSuite CRM in action

Book a personalised demo tailored to your industry and use case.